Rapid White is the controller of your personal data via our Website.
CATEGORIES OF DATA WE COLLECT
We collect personal data from you such as identity data (including name and title) and contact data (including postal address, email address and telephone numbers).
The data we collect may be data which you provide to us directly or through companies or agents we work with, as well as data which we collect when you use our Website and services.
HOW IS YOUR PERSONAL DATA COLLECTED?
We may use and process your personal data when you submit it to us in the following ways:
RETENTION OF YOUR PERSONAL DATA
We will only retain your personal data for as long as you wish to be kept up to date with Rapid White White promotions where you have asked us to do so, to provide you with the best experience possible or to fulfill any other purposes your personal data was collected for.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and applicable legal requirements.
HOW DO WE USE THE DATA THAT YOU PROVIDE TO US?
Broadly speaking, we use personal data for purposes of administering our business activities and providing customer service. Occasionally, we may also use the data we collect to notify you about important changes to our Website.
Where you have consented or we are permitted to do so by law, we will occasionally notify you about new services and special offers we think you will find valuable.
The lists used to send you service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal data. As a customer, you will be given the opportunity, at least once per contact, to notify us that you want to opt out of receiving non-service related emails.
WHO ELSE MAY HAVE ACCESS TO YOUR PERSONAL DATA
To best serve you, we may share your personal data with:
We may also disclose your personal data where we are required to respond to authorized requests from government authorities or where required by law.
INTERNATIONAL TRANSFERS: APPLIES ONLY TO EEA PERSONAL DATA
Rapid White is based in the United Kingdom and will store your personal data in the UK. If you are located in the European Economic Area (“EEA”) this means we are transferring your data outside of the EEA.
Most of our external third party services providers are based outside of the EEA so their processing of your personal data will also involve transferring it outside of the EEA. Whenever we transfer your personal data outside of the EEA, we ensure a similar degree of protection is afforded to it. For example:
For further information on the specific mechanism used by us when transferring your personal data outside of the EEA, please send your request to firstname.lastname@example.org. We will process any request in line with any local laws and our policies and procedures.
If you are a UK or EEA resident, you have the right to:
To exercise any of your rights in connection with your personal data, please contact email@example.com. When you request to exercise any of your rights we may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you.
We will process any request in line with any local laws and our policies and procedures. If you are located in the UK or EEA, we will confirm any requests relating to your rights above within one month of receipt of your request, or within two months of receipt of your request where this request is more complex.
We do not knowingly collect any data from anyone under 16 years of age. If you are under 16, do not use or provide any data on this Website or on or through any of its features/register on the Website, make any purchases through the Website or provide any data about yourself to us, including your name, address, telephone number or email address.
If we learn we have collected or received personal data from a child under 16, we will delete that data.
If you believe we might have any personal data from or about a child under 16, please contact us at firstname.lastname@example.org.
We shall implement appropriate technical and organisational measures to ensure a level of security appropriate to potential risks, including:
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of our personal data transmitted to us using our Website. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.
LINKS TO OTHER WEBSITES
YOUR DATA YOUR CHOICE
To update us with your data sharing preferences, you may contact us using one of the following methods:
MAKING A COMPLAINT
We pride ourselves on excellent customer service, but if you would like to make a complaint about the way we have collected or used your personal data, please contact us at email@example.com.
If you are unhappy about the way we have handled your complaint and/or you would like to take the mater further to make a complaint directly to our regulator without contacting us first, you can do so by contacting the Information Commissioner’s Office (“ICO”) by following this link: https://ico.org.uk/concerns/ or telephoning the ICO helpline, which is 0303 123 1113.
If you have any questions about the processing of personal data via this Website, please contact us by email at firstname.lastname@example.org.
If you contact us, we will do our best to address any concerns you may have about our processing of your personal data.